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"FIRE RISK: The room was in an apartment building, 2 blocks from the hotel. The door to the street is jammed and needs fixing. Slam it shut and you may not be able to leave!"

"The property is in good conditions and it's located at the historic center. We chose it because it was recommended. But our experience was not good from the beginning. The access to the hotel was blocked and we were not informed in advance. We had to call the hotel after trying to get there for over an hour. Then they sent us written instructions through email. At least the instructions included pictures so we can follow them properly (the streets are very narrow with confusing signs). When we finally arrived, we had to leave the car at a nearby Plaza, walk to the hotel, do the check-in and leave our luggage. Nobody helped us with our luggage. Then they provided us with a QR code to get to the parking space. After that, we had to walk to the Hotel. I understand it's a historic building, located at a historic center but they should provide their guests with a better experience when arriving and leaving the hotel. Also they should at least have coffee available at 7:00 AM for the guests that need to leave early."

"Lovely room "

"Best location in town. You’ll never get lost since hotel steps away from main plaza. "

"Las habitaciones son amplias y agradables pero el lavatorio no tiene espacio para nada, no un cepillo! El lavabo tiene calentador y jato de agua que no funcionaba. El desayuno muy desordenado y servicio muy lento para el café y huevos. Fue mi primera vez en este hotel en Cáceres porque es nuevo pero no pienso en regresarme a este."

"Great hotel friendly staff beautiful rooms "

"Gran desayuno, hotel impecable y buena atención "

"Comfortable hotel in an excellent location.."

"This hotel is absolutely fabulous! Highly recommend!!!! It is an old palace, our room was spacious, beds comfortable, beautiful views, location is perfect! The staff is friendly and professional. If I ever come to Trujillo again I will certainly stay here!"